Shipping Policy

Standard Orders

Orders can be placed on our website 24 hours a day, 7 days a week. After your order is processed it takes additional time for packaging, shipping, and delivery. It is our priority to get your orders out to you a soon as possible. Our current processing and delivery timeline is estimated at 2-4 weeks. We understand that timely delivery is crucial to you, and we are wholeheartedly committed to ensuring that your orders reach you as swiftly as possible.

Rest assured, every order is our priority, and our dedicated team is working tirelessly to expedite the fulfillment process. We deeply appreciate your patience and understanding, and we're continuously seeking ways to improve and speed up our shipping procedures. We are grateful for the opportunity to serve you and will always strive to provide you with the best experience possible.

We are not responsible for any additional shipping charges on packages received after the specified shipping date determined by USPS. Once your prepared package has been scanned into the post office, USPS assumes sole responsibility for the shipping and delivery time. If you have paid for expedited shipping, please note that expedited shipping only expedites the shipping time overnight after the package is prepared. Expedited shipping does not expedite the processing or preparation of your order, but only reduces the shipping time once your package is ready and complete.

 

All standard orders shipped within the USA will be shipped via USPS Flat Rate (if the requirements are met, available online ONLY), or USPS Priority mail 2-3 day, depending on the member's request at the time of placing the order. Please note that all orders will be processed in the order they are received.

Lost Packages

If a package is lost during transit, we kindly request that our members contact Detoxification By Purification as soon as possible to initiate an investigation with the appropriate carrier. Please note that investigation response times usually range from 2-5 business days, but it may take longer in some cases. Once an outcome is reached, Our admin at Detoxification By Purification will contact the member to discuss the next steps available.